Help Center - Salvek

Question 1

What is Salvek and how does it work?

Accepted Answer

Salvek is a peer-to-peer marketplace for buying and selling damaged, salvage, rebuilt, and repairable vehicles. It focuses on transparency with detailed condition information, damage diagrams, and filters by loss type (Collision, Flood, Fire, Theft, etc.). No middlemen, no bidding—just direct connections between buyers and sellers.

Question 2

What types of cars can I find on Salvek?

Accepted Answer

Salvek features salvage cars, rebuilt vehicles, non-running vehicles, flood damaged, collision damaged, theft recovery, mechanical issues, hail damage, fire damage, vandalism, and fleet/rental vehicles. Each listing includes title status, running condition, key availability, airbag status, and visual damage diagrams.

Question 3

Is Salvek an auction site?

Accepted Answer

No. Salvek is a classified marketplace, not an auction site. Vehicles are listed by sellers for direct contact. There are no bids or time limits—buyers and sellers communicate directly to negotiate and close deals on their own terms.

Question 4

In what countries or regions is Salvek available?

Accepted Answer

Salvek is currently available in the United States. Listings are organized by state and city. Expansion to other countries is expected soon.

Question 5

How do I create an account on Salvek?

Accepted Answer

Click "Sign Up" in the header, fill in your name, email, password, and select whether you are a private party or dealer. Once registered, you can post listings, save favorites, and message other users.

Question 6

How do I update my personal information?

Accepted Answer

Log in, click your profile icon, select "My Account," and update your name, contact details, password, or profile picture. Save your changes before leaving.

Question 7

How do I change my password?

Accepted Answer

Go to "My Account" settings, find the password section, enter your current password, create a new password, and save changes.

Question 8

How do I see my saved listings?

Accepted Answer

Log in and click "Saved" or "Favorites" in your profile menu to view all vehicles you have saved.

Question 9

How do I view my listings?

Accepted Answer

Log in, go to "My Listings" from your profile menu to see all vehicles you have posted for sale.

Question 10

How do I check my messages?

Accepted Answer

Click the Messages icon in the header to view and reply to messages from buyers or sellers.

Question 11

How can I contact Salvek Support?

Accepted Answer

Visit the Help Center and click "Contact Support" or use the contact form at salvek.com/contact. You can also email hello@lyndenblaine.com.

Question 12

How do I search for a car on Salvek?

Accepted Answer

Use the search bar in the header. Enter make, model, year, or keywords. Results will show matching vehicles that you can filter and sort.

Question 13

How do I filter results?

Accepted Answer

After searching, use filters on the left side to narrow results by price, location, damage type, title status, condition, mileage, and more.

Question 14

How do I sort listings?

Accepted Answer

Use the "Sort by" dropdown at the top of results to sort by relevance, price (low/high), date posted, or mileage.

Question 15

How do I save a listing?

Accepted Answer

Click the heart icon on any vehicle card or listing page. Saved vehicles appear in your "Saved" section.

Question 16

How do I contact a seller?

Accepted Answer

Open the listing and click "Contact Seller" to send a message. You can ask questions, request photos, or negotiate price.

Question 17

How do I report a listing?

Accepted Answer

Click the report flag icon on the listing page, select a reason (misleading, inappropriate, etc.), and submit. Salvek will review it.

Question 18

What do the damage categories mean?

Accepted Answer

Damage categories describe the vehicle condition: Collision (crash damage), Water/Flood (water damage), Fire (fire damage), Theft Recovery (stolen and recovered), Vandalism, Mechanical Issues, Hail Damage, Rebuilt (repaired salvage), Fleet/Rental (ex-fleet vehicles).

Question 19

What does "Runs and Drives", "Runs", or "Stationary" mean?

Accepted Answer

Runs and Drives: Vehicle starts and moves. Runs: Engine starts but may not move. Stationary: Vehicle does not start or run.

Question 20

What does "Key Availability" mean?

Accepted Answer

Indicates if the vehicle comes with physical keys. Options: Has Keys, No Keys, or Unknown.

Question 21

Understanding airbag and damage diagrams

Accepted Answer

Visual diagrams show exterior damage location and deployed airbags. Red areas indicate damage. Airbag icons show which airbags deployed (front, side, curtain, etc.).

Question 22

How do I post a vehicle for sale?

Accepted Answer

Log in, click "Post Ad" or "Sell," fill in vehicle details (make, model, year, condition, damage type, photos), set your price, and publish. Posting is free.

Question 23

How can I update my listing?

Accepted Answer

Go to "My Listings," select the vehicle, click "Edit," make changes to details or photos, and save.

Question 24

Selling tips for a successful sale

Accepted Answer

Use clear photos showing all damage, write honest descriptions, price competitively, respond quickly to inquiries, be flexible with viewings, and highlight any positive features (runs, has keys, clean title).

Question 25

Photo tips: How to take great pictures

Accepted Answer

Take photos in good lighting, show all angles (front, back, sides, interior, engine, damage areas), include close-ups of damage, VIN, and odometer. Clean the vehicle first for better presentation.

Question 26

What are Salvek's posting rules?

Accepted Answer

Only post salvage vehicles (no parts or accessories). Provide accurate information. Include real photos of the actual vehicle. Do not post stolen vehicles or vehicles with fraudulent documents. Follow local laws and regulations.

Question 27

What are the community guidelines?

Accepted Answer

Treat users with respect. Communicate honestly. No harassment, discrimination, or abusive behavior. No spam or scams. Keep transactions within Salvek policies. Respect privacy and do not share personal information publicly.

Question 28

What items are prohibited on Salvek?

Accepted Answer

Prohibited: Car parts, accessories, non-vehicle items, stolen vehicles, vehicles with falsified documents, vehicles violating local laws, and listings promoting illegal activities.

Question 29

What is Salvek's policy on harassment?

Accepted Answer

Zero-tolerance for harassment. This includes threats, bullying, hate speech, unwanted sexual advances, doxxing, and repeated unwanted contact. Violators will be suspended or banned.

Question 30

How does Salvek protect user data and privacy?

Accepted Answer

Salvek follows strict security protocols to protect personal information. User data is not sold or shared without consent. See Privacy Policy for full details.

Question 31

What are Salvek's Terms of Use?

Accepted Answer

Terms outline rules for using Salvek: follow posting rules, provide accurate information, respect intellectual property, use platform responsibly, and do not engage in illegal activities. Full Terms available at salvek.com/terms.

Question 32

How do I report a user?

Accepted Answer

Visit the user's profile, click the report icon, select a reason (harassment, scam, inappropriate behavior), provide details, and submit. Salvek will investigate.

Question 33

How can I identify common buying and selling scams?

Accepted Answer

Red flags: Overpayment requests, fake payment confirmations, requests to move transaction off-platform, third-party shipping scams, prices too good to be true, pressure to act quickly. Always verify payments and meet in safe public places.

Question 34

How can I keep my account secure?

Accepted Answer

Use a strong unique password. Enable two-factor authentication if available. Never share your password. Log out on shared devices. Beware of phishing emails. Review account activity regularly.

Question 35

What are some safety tips for meeting a buyer or seller in person?

Accepted Answer

Meet in public places during daylight. Bring a friend. Let someone know where you are going. Inspect the vehicle thoroughly. Verify documents. Use secure payment methods. Trust your instincts—if something feels wrong, walk away.

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